Companies may need to use outsourced telemarketing to

• support an existing sales force;
• test the market to aid the development of new sales initiatives;
• see if the process can generate new business;
• increase an exisitng client base;
• generate new appointments;
• increase enquiries.

Outsourced telemarketing can provide a professional resource to develop new channels of communication with your customers. If you have never had a tele-sales function in your business before, outsourcing allows you to experiment and find out whether this is an effective means of promoting your company and will also support your other marketing strategies.

Relationship building is fundamental to the success of any telemarketing campaign. Only by gaining feedback from your prospective customers can you make the strategic decisions needed to develop your business.

At MDS Tele-Services we work in partnership with our clients, passing on any feedback and developing the relationship between prospective customers and client.

Using a telemarketing service will provide your business with a direct channel of communication with prospective clients. The telemarketer will focus on driving new opportunities, developing cold canvass leads and new contacts, building and increasing your contact databese and gaining appointments with new prospects, allowing the business owner to continue in the role that he is best suited - Running his business!

Telemarketing should not be viewed as a short-term activity, but as a means of developing new business, building relationships over a period of weeks or even months. Contracts for telemarketing can vary from business to business, but must allow time for the development of new relationships with prospective customers.  At MDS Tele-Services we don’t bind clients to long-term agreements but allow them to set up rolling contracts to accommodate their telemarketing needs.

MDS Tele-Services will telephone canvass to fnd the new leads, send out any promotional literature and build a database of contacts for our clients and make appointments if required – we offer a complete telemarketing package.